Frequently Asked Questions

Everything you need to know about working with Construction Concierge

Consultation

What information do I need for my consultation?

At this stage, a high-level understanding of your project is enough. If you have any property documents, plans or reports, we’re happy to review them and guide you on next steps.

Yes – your consultation is completely free and comes with no obligation.

We provide end-to-end guidance across design, approvals and construction, helping you navigate the entire process with clarity and confidence.

No. We work alongside a trusted network of architects, designers and builders, carefully selected to suit your project.

We guide and support you through every stage of your project — helping define your scope, connect you with the right professionals, and coordinate the process so you don’t have to manage it alone.

Project Planning & Brief

Who do you share the project brief with?

We share your brief with our trusted design team to ensure alignment before you meet them, helping streamline the process from the beginning.

At the early stage, a high-level outline is enough. We help refine and develop your brief as the project progresses.

Yes – the brief is a working document and can evolve as your project develops. Significant changes later in the process may impact timelines or costs.

Design & Approvals

Who are the designers you work with?

We work with experienced architects and designers across a range of residential projects, from renovations through to new builds.

Yes. Our team has extensive experience working across Sydney councils, helping ensure your project is well positioned for approvals.

We recommend engaging an interior designer where possible, as it helps ensure your design intent is clear and supports more accurate builder pricing.

A CDC is a fast-tracked approval process for compliant projects, while a DA is assessed by council and required for more complex builds.

We guide you through the process, coordinate consultants and ensure everything stays aligned with your goals, budget and timeline.

Builder Selection

Who are the builders you work with?

We work with a curated network of pre-vetted builders, selected for their quality, reliability and experience.

Yes. We match builders based on your project type, ensuring the right fit for your needs and goals.

Pricing differences often reflect company structure, resources and delivery approach. We help you understand these differences so you can make an informed decision.

Yes – involving a builder early can help align your design with your budget and avoid costly changes later.

Construction Phase

What is your role during construction?

We remain involved throughout the build – supporting communication, coordinating with your team and helping keep everything on track.

Yes – we coordinate site visits at appropriate stages of the project to ensure safety and efficiency.

We recommend communicating through us to keep everything clear, aligned and well managed.

In most cases, we advise against it due to safety and practicality.

We provide regular updates throughout the project and remain available to answer questions at any time.

Still have questions?

Book a free, no-obligation consultation to discuss your project, answer your questions, and help you understand the best path forward.